📜 TERMS & CONDITIONS

Theicecase – Terms & Conditions
Last updated: [03.03.2026]

1. Overview

This website is operated by Theicecase. Throughout the site, the terms “we”, “us” and “our” refer to Theicecase.

By accessing our website and/or purchasing from us, you agree to be bound by these Terms and Conditions.

2. Products

Theicecase offers premium dual-layer protective phone cases.

All products are made-to-order through our fulfillment partners. Slight variations in color, print placement, or finish may occur due to the production process and screen settings.

We reserve the right to:

• Modify or discontinue products at any time
• Limit product quantities
• Refuse or cancel orders at our discretion

3. Pricing & Payments

All prices are listed in the currency displayed on the website.

We reserve the right to correct pricing errors.

By placing an order, you confirm that:

• The payment information provided is accurate
• You are authorized to use the selected payment method

4. Order Processing & Shipping

Orders are processed within 24-48h.

Estimated delivery times: 6–10 business days, depending on destination.

Delivery times may vary due to:

• Carrier delays
• Customs processing
• High seasonal demand

Theicecase is not responsible for delays outside our control.

Customers are responsible for providing accurate shipping information. We are not liable for lost packages due to incorrect addresses.

5. Returns & Refund Policy

Because our products are made-to-order, we do not accept returns for:

• Incorrect model selection
• Change of mind
• Minor color variations

We offer replacements or refunds only if:

• The item arrives damaged
• There is a clear manufacturing defect

To request a replacement:

• Contact us within 48 hours of delivery
• Provide clear photo evidence

Each case is reviewed individually. Approved refunds will be processed to the original payment method.

6. Intellectual Property

All content on this website, including:

• Designs
• Product images
• Branding
• Text

is the property of Theicecase and may not be copied or reproduced without written permission.

7. Limitation of Liability

Our cases are designed to provide impact resistance but do not guarantee complete protection against all damage.

Theicecase is not liable for:

• Device damage
• Indirect or incidental losses
• Misuse of the product

8. Third-Party Services

Payments and certain services are processed through secure third-party providers. We are not responsible for their independent policies.

9. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of the site constitutes acceptance of any modifications.

10. Contact

For any questions, contact us at:

📧 contact@theicecase.com

PRIVACY POLICY

Theicecase – Privacy Policy

Last updated: [03.03.2026]

We collect personal information such as:

• Name
• Shipping address
• Email address
• Payment information

This information is used strictly for:

• Processing orders
• Shipping products
• Customer support
• Improving our services

Payments are processed securely through certified payment providers. We do not store credit card details.

We may use cookies for:

• Website functionality
• Analytics
• Marketing optimization

Customers may request access, correction, or deletion of their data by contacting us at contact@theicecase.com.